My fiance put a great deal of effort into finding the 'perfect' engagement ring for me and it was clear to him that it should be handmade. When he approached staff at 1791Diamonds, he had very clear ideas of what he wanted and how the ring should look in the end. From the first moment onwards, he was provided with committed, patient and timely customer service. He could discuss his design requests via email and telephone at any moment throughout the entire process. His ideas were completely respected and he was supported with professional advice through every step. The friendliness and enthusiasm of the 1791Diamonds staff were very comforting along the way, especially because the quest for the 'one and only' engagement ring can be quite stressful.
After our engagement, a further plus was the free resizing of the ring which was very easy for us and done within less than a week. It was a great advantage to have somebody we could trust with this because they knew the ring like no one else.
We are extremely happy with the ring and the service we received. In the end, I really got the 'perfect' ring thanks to 1791Diamonds and their fabulous staff. When it's time for wedding rings, we definitely know where to go!
Joel S
Thank you so much for all your help though out the entire process of buying my rings. The customer service was amazing and the rings are just perfect. I was kept informed as to the progress and could ask any questions at any time. Buying online did not take away anything that buying in a store could offer. I was able to send the engagement ring back for free resizing if it didnt quite fit after my proposal. As it turned out I didnt need to as I used the free ring sizing card they offer on the website, taking away any doubt and the ring fitted just perfect.
I was so amazed and happy with the engagement ring. The quality and style was better than I could have imagined from my selection on the website. After receiving the engagement ring I knew she would just love it as much as I did and did she ever! I was so happy with it I just had to buy her the matching Wedding band in the same metal and size. They look amazing together and will do forever. I would not have done anything different than buying though 1791 Diamonds, just beautiful!