Right from my first enquiry, the 1791 team impressed me with their care for detail and willingness to go to extra effort to provide quality service. I am living overseas but wanted a New Zealand made engagement ring for my Fiance. Ardouin from Customer Services organised the shipping and tackled the challenging French customs systems to get the ring safely across to the other side of the world. When it arrived it was perfectly crafted and beautifully designed. I needed to resize the ring and again Ardouin organised everything for the ring to be resized in Europe by a trusted jeweller. Throughout the entire process comunication was fantastic, even across so many timezones, and I felt completely at ease that the ring was safe. My fiance loves the ring and we will be in touch again soon to choose our wedding bands from 1791.
Gene and Sue
From the day I made first contact with 1791 the amazing ladies in their team were with me in my journey to the day I proposed. They provided me excellent service that resulted to me being a so-called 'well-informed' when it comes to diamonds. Looking back, they made the whole process so easy.
Sue absolutely loves the ring which by the way I had to take out of the box several times just to admire from the time I picked it up at The Collection to the time I finally popped the question on the first day of our holiday.
We are planning to tie the knot towards the third quarter of 2016 and 1791 will definitely be top of the list for the matching wedding bands.
Thank you very much 1791 Diamonds for the excellent service and product you have shared with us.